FAQS: DirectBuy of Farmington Hills

• From furniture and flooring, to electronics, appliances, jewelry and much more — see our selection of hundreds of thousands of products from over 700 brand names in the US and 500 in Canada — all without hidden retail markup.
• Discover how DirectBuy's design, delivery and installation services make your project enjoyable.
• Determine how you want to buy: (1) direct, saving time and money, or (2) the old retail way running from store to store throwing away your hard-earned money on hidden retail markups.

• When you purchase merchandise through DirectBuy Club, you buy directly from the manufacturers and not suppliers, at confidential insider prices, much like the stores do.
• See firsthand a pricing structure you've never had access to before, along with the selection of products and array of services available only to DirectBuy Club members.
• With DirectBuy Club, you also shop in a comfortable, safe environment, free of all the sales pressures found in a typical store. That's because it's a private club, not a store.
• And if you have kids, each location has a play area where they can play safely while you're busy saving money.
• You have access to hundreds of thousands of products at a single location at confidential insider prices.
• You buy only brand name, first-run, current merchandise and have access to the complete manufacturers' product lines in most cases.
• You know how the business is run and that you're paying the actual price of the supplier, plus shipping and handling where applicable. Now that's a smarter way to buy.
• Stop wasting time searching the outlet malls, the Internet, discounters and factory stores trying to get the best deals — nobody matches DirectBuy's combination of savings and selection.
• At DirectBuy, our model is different so your savings are different.

• According to the US Census Bureau* and Statistics Canada**, the average retail markup on home furnishings was 45%, which factors in all the "sales," "closeouts," and "specials" that are an everyday part of retail.

*Source: US Census Bureau, Service Sector Statistics Division as of 2008.
**Source: Statistics Canada as of 2008.

• DirectBuy members don't pay the "sale" price that is supposedly available "for a limited time only". Our members have access to the confidential insider prices typically available only to retailers.
• DirectBuy members pay NO hidden retail markup, and can save hundreds, even thousands of dollars.

• DirectBuy members have access to the confidential insider prices on over one million product SKUs from more than 700 trusted brands in the US and over 500 in Canada. In many cases, these are the complete product lines of the manufacturer…everything they sell.
• How big is the selection? Imagine anything you want for your home from the flooring under your feet to all the furniture and appliances in the home, and on upward to the lighting fixtures overhead and the tiles on the roof.
• Do you have a special style in mind? Our manufacturers' products cover the full spectrum from traditional to contemporary, with lines ranging from everyday use to the most desired luxury and professional-grade name brand products.
• DirectBuy members have access to first-run products with full manufacturer warranties.

• Our knowledgeable staff can help you with anything from designing your dream kitchen from the ground up, to furnishing a room or finding the perfect accent piece. The goal of our service professionals and interior designers is to help you achieve the home of your dreams, and enjoy every minute of it.
• DirectBuy takes the stress out of shopping. There's no haggling, searching for sales, doubt, or buyer's remorse. Our members are fully informed when they shop, armed with the confidential price lists manufacturers reserve for their dealers and authorized distributors.

• Absolutely. Each member receives a unique login to the DirectBuy members-only website, where they can browse, research, and purchase merchandise quickly and easily from the comfort of home.

• DirectBuy members get more for their construction budgets, often enabling them to afford professional-grade kitchen appliances, custom cabinets, granite countertops, premium flooring, and more.
• When it comes time to sell, having made your purchases through DirectBuy can lead to higher resale values. Buyers, realtors and appraisers take notice of the hallmarks that distinguish the finest updated homes, such as professional kitchen appliances, granite countertops, custom cabinets and premium flooring.

• Simply sign up for a Free Visitor's Pass (above) to schedule an Open House at DirectBuy of Farmington Hills and receive your free copy of our Insider's Guide to Buying Direct.